Insights
Plain answers to billing questions.
Written by the people who do the work. Every article opens with the answer and carries a date.
OperationsWhat is late-stage revenue recovery?A plain definition, what belongs in it, and how to tell whether you need it.October 1, 2026 · 2 min read
Insurance recoveryWhy patient appeals win when provider appeals don'tInsurers answer to their members in ways they don't answer to you. Here is how to use that, fairly.September 1, 2026 · 3 min read
Straight talkNine questions to ask any vendor who says "AI-powered"Including the one that ends most conversations: who picks up the phone when a patient calls back?August 1, 2026 · 2 min read
Patient advocacyWhat does patient balance recovery cost? Contingency pricing explainedHow percentage pricing works, what moves the rate, and seven questions to ask before you sign.July 1, 2026 · 2 min read
Straight talkRevenue cycle buzzword bingoA card for your next conference. Print it, take it to the exhibit hall, and see how far you get before lunch.June 1, 2026 · 1 min readNo articles in this subject yet.